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New Booklet for Patients unhappy with their Doctor

A new booklet for patients in Scotland has been published by the General Medical Council, complaining what to do if they are unhappy with their doctor’s medical practice.

New Booklet for Patients Unhappy with their Doctor

A new booklet for patients in Scotland has been published by the General Medical Council, *complaining* what to do if they are unhappy with their doctor’s medical practice.

The General Medical Council has produced the information as part of an ongoing campaign to improve patients’ access to information about its procedures. The leaflet will be sent to all NHS complaints officers in Scotland to assist them in ving patients who have concerns about individual doctors.

Most complaints about the NHS are dealt with through the NHS Complaints procedure, and information about this is provided by Health Rights Information Scotland for use throughout the NHS. The General Medical Council booklet is designed to sit alongside this information, and offers patients advice about what to do if they think their doctor is not fit to practise or may be a risk to patients. It includes a number to call if patents want to discuss their concern or are not sure whether to report a doctor.

The booklet also includes information for patients about other organisation in Scotland, including the Independent Advice and Support Service and the Scottish Public Services Ombudsman that can offer advice and support in relation to their complaint.

Copies of the booklet can be obtained from the General Medical Council, 5th floor, The Tun, 4 Jackson`s Entry, Holyrood Road, Edinburgh EH8 8PJ (Telephone 0131 525 8700).